CAVTC provides more than technical excellence. We also provide complete customer service, including:

Flexible engagement agreements—CAVTC is experienced in all types of contracting processes, from governmental competitive RFPs to long-term unit-price contracts with automakers to simple purchase-order agreements. This allows us to be flexible in meeting clients’ unique contracting requirements.

Program scheduling—We establish and keep project schedules rigorously in order to provide timely results and minimize the time the client’s vehicles are in our hands.

Client support—Our facilities for client representatives are new and second to none in the industry. Included are air-conditioned private offices, phone and fax services, conference and workrooms, and access to photocopying, Internet, kitchen and reception services.

Confidentiality—All CAVTC employees are bound by legal confidentiality agreements, and CAVTC employs rigorous procedures for controlling access to data. Laboratory access is also controlled as required by each client.

Cost accounting and billing—We employ a comptroller and an accountant who work directly with our testing staff and management to assure accurate project financial records and timely, correct invoicing. All project timekeeping, purchasing, and other cost records are available for client inspection.